The GMB union tried to warn KFC switching its logistics provider would have consequences, it has claimed, after the fast food chain was forced to close 750 of its 900 UK outlets this week.
Until last week, the fried chicken giant delivered poultry to UK outlets via expert food distribution firm Bidvest Logistics.
In a bid to increase profits, KFC awarded the contract to DHL on Tuesday – causing 255 redundancies and the closure of a Bidvest depot. Bidvest had a network of distribution centres across the UK – now DHL are trying to do the job with just one.
Mick Rix, GMB National Officer said: “We tried to warn KFC this decision would have consequences – well now the chickens are coming home to roost.
“Bidvest are specialists – a food distribution firm with years of experience. DHL are scratching around for any work they can get, and undercut them.
“It’s an absolute cock up. KFC are left with hundreds of restaurants closed while DHL try and run the whole operation out of one distribution centre – where conditions are an utter shambles.
“Three weeks ago KFC knew they had made a terrible mistake, but by then it was too late.”
KFC said it was tackling the problem and was trying to get its restaurants back open as soon as possible. “We’ve brought a new delivery partner onboard, but they’ve had a couple of teething problems – getting fresh chicken out to 900 restaurants across the country is pretty complex,” the chain said in a statement.